I'm helping someone navigate the process of getting their medical record corrected. The guy is in excellent health with no health issues. His record got mixed up with that of someone who has a serious disease. The mix-up was discovered when my friend got a referral to a disease specialist. To date, the only thing that's happened is that a retraction of the referral authorization was made. Along with profuse declarations of "We're sorry. We made a mistake." But the office visit where the disease was diagnosed remains on my friend's medical record.What is the process for getting this rectified? I've heard that it's very difficult to get medical records changed, but this is pretty serious. At some point, does a notarized affidavit need to be prepared to provide proof of identity to the medical records people? The only commonality between my healthy friend and the guy with the disease is that they have the same PCP. Does a PCP have enough leverage to get the Medical Records people to change a record?
I didn't find the right solution from the internet.